For the term of the right to refuse to be respected, it is sufficient if you send your notice of the use of the right to cancel before the end of the term of the right to cancel.ĥ. In order to use the right of withdrawal, you must inform us (for example, by mail or e-mail) you must inform us SIA "OMFY" to the address Dubultu prospekts 9-1, Jurmala, LV-2008, Latvia, by mail or email by address about the decision to withdraw from the contract.Ĥ. The right to refuse will end after 14 days from the date when you or a third party purchases the goods, except for the carrier and the person you indicated, received the goods in possession.ģ. You have the right to cancel the contract without an explanation of the reasons within fourteen (14) days.Ģ. Please fill this form to apply for warranty.ġ. Shipment and delivery of the defective product is paid by the sender (10 EUR for two ways for the Baltic countries). Repaired product that is ready for the new rides will be delivered to you via our courier partners.After receiving your affirmation, our master will start with the repair of your product.Once the assessment is done you will be offered possible solution options, including timing and costs.If you have found a defect on the product bought from RIDEOO or the product needs repair/maintenance, we will organise delivery of your product to our service center for diagnosis (1-2 days after receiving the product). Services offered by RIDEOO to our customers include: Simply click here for all the information regarding our returns policy and don’t forget our staff are always on hand to help you with advice on your next purchase! Simply drop us a line with any questions and our dedicated team will be happy to help!
In case the product you purchased won’t fit, we have worked on a simple, hassle-free returns process that makes it easy for our customers to return an unused product for exchange, credit or refund! Here at Rideoo we want to make it as easy as possible for our customers to get the products they want. We deliver to Latvia, Lithuania, Estonia next working day if orders were made before 14.00.
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